About the lab
Narolab in one page
Narolab is a product unit inside Naroteam. We focus on a small number of systems and stay close to the teams that use them every day.
Why we exist
Context
Many local teams still run operations in WhatsApp, Excel files and paper.
Generic international tools feel heavy, expensive or not adapted to daily reality.
Narolab builds tools that match how Tunisian teams actually work.
What we focus on
Scope
We do product discovery, UI, development, deployment and support for a few tools only.
We avoid one‑off projects that we cannot maintain or monitor properly.
Lean team
People
Small multidisciplinary team with product, engineering and support in the same loop.
You talk directly with someone who can ship changes.
Local first
Location
Based in Tunisia, close to the agencies, cafés and companies that use our tools.
We can visit on‑site when needed.
Long term
Support
We keep a changelog, plan upgrades and stay available after launch.
No disappearing act once the project is paid.
Timeline
The Narolab journey
We build with a long horizon, iterating on what we already ship instead of jumping to every new trend.
2019
Naroteam launches the lab concept
Initial experiments with rental and hospitality teams to understand daily operational gaps.
2020
First versions of Renty and TableTrack
Two products ship with early adopters, focusing on calendar clarity and table visibility.
2022
Deepflow becomes the core engine
A shared back‑office layer is created to unify billing, inventory and client history.
2024
Lab expands support & monitoring
Dedicated monitoring, backup routines and quarterly planning become standard for every deployment.
Values
Principles we keep at the center
These values guide how we decide, ship and support the teams that trust Narolab.
Clarity over complexity
Product
We design screens that explain themselves so teams can keep moving without heavy training.
Ownership end‑to‑end
Delivery
One lab handles discovery, build, hosting and support. No hand‑offs after launch.
Local relevance
Context
We adapt to Tunisian workflows, languages and infrastructure to avoid imported friction.
Measured growth
Continuity
We prefer steady improvements over risky jumps, keeping every system stable for teams.
How we work internally
Aligned by one clear rhythm
Internal routines keep the lab coordinated so clients always know who is handling what.
Communication
Weekly
Short weekly updates cover project status, risks and next actions shared with clients.
Releases
Bi‑weekly
We bundle improvements into predictable release windows to keep upgrades smooth.
Support
Daily
Support requests are triaged every day with clear ownership and follow‑ups.